These are the answers to the most commonly asked questions about our cleaning services.
Simply click on a question to reveal the answer.
Yes! We offer regular, one-off, spring, and end-of-lease cleans for all types of homes across Melbourne.
Absolutely. We provide reliable commercial cleaning for offices, clinics, gyms, and other business spaces.
We currently serve a wide range of Melbourne suburbs including Essendon, Strathmore, Pascoe Vale, Broadmeadows, Craigieburn, Glenroy, Greenvale, and more.
Yes. We are fully insured to protect both our team and your property.
Yes. All of our cleaners are police-checked and professionally trained for your peace of mind.
It’s a brief discussion (phone or message) where we understand your cleaning needs and give you the most accurate quote.
We mostly work with flat-rate pricing, but hourly rates can be provided if requested. Flat rates are based on property size and condition.
We usually do not operate on public holidays, but we’ll always contact you in advance to reschedule.
We clean 7 days a week! Most bookings are available from 8:00 AM to 6:00 PM. Special hours can be arranged upon request.
Yes. Our team is trained to follow professional systems and checklists to ensure consistency, safety, and high standards.
Yes! We have satisfied customers across Melbourne and can provide references upon request.
This is not included in standard cleans, but we can include it upon request for an additional fee.
No, we specialize in cleaning services only — but we’re happy to clean around your pets respectfully.
We use pH-neutral and hardwood-safe products. Let us know your preferences and we’ll adjust accordingly.
Yes. All Beaurex cleaners arrive with everything they need. We also offer eco-friendly options on request.
If you or anyone in your home is unwell, we kindly ask that you reschedule. Likewise, we won’t send a sick cleaner to your home — safety first!
Yes! Ask us about our referral rewards — you could earn discounts on your next clean.
Payment is made after the service, via PayID or Bank Transfer. We’ll send you the details once your clean is complete.